IT Portfolio Manager

Company: Rma & Risk Management Association
Location: San Francisco
Posted on: November 15, 2024

Job Description:

The IT portfolio manager is responsible for delivering a robust and standard IT portfolio management capability for a department of over 1000 IT professionals serving the UCSF health, education, and research communities, as well as all business functions at UCSF. This role includes leadership of a team of IT portfolio specialists. The IT portfolio team supports and optimizes the UCSF IT investment in initiatives, projects, and resources by providing a standard framework that connects them to UCSF mission governance, prioritization, cost and value measurement, and delivery.The IT portfolio team is responsible for tracking IT roadmap investments, their underlying projects, portfolios, and reporting that includes capacity/resource and demand management insights, initiative prioritization, selection and budgeting, implementation, and reporting & analysis in alignment with UCSF strategy and vision. The group also connects IT investments with associated governance structures, ensuring alignment between IT and its mission stakeholder communities.In addition to overseeing team management, the IT Portfolio Manager is responsible for individual portfolio management, enhancing service delivery to internal IT stakeholders, and evolving the IT portfolio model to align with UCSF's business needs, as directed by the IT executive team.Responsibilities:

• Leads the design and ongoing optimization of UCSF Project Portfolio Management tools and processes, and recommends standards for ensuring the IT portfolio is standard, robust, and supportive of decision-making at many levels.
• Leads the Information Technology portfolio and program performance reporting, including trends, service levels, and other KPIs, as well as early identification and root cause analyses of portfolio and project level risks that are impacting performance.
• Liaises with PMO Leaders, Project Managers, IT Leadership, and portfolio management on alignment across demand, governance frameworks, and labor capacity planning to ensure initiatives are sourcing qualified resources to fill roles based on demand and capability requirements.
• Leads the demand management program to ensure a logical intake process to submit technology and process-related work to Information Technology for prioritization and project initiation.
• Establishes and disseminates knowledge-based management, including but not limited to ServiceNow, Wiki, Teams, and One Drive.
• Creates and manages, in consultation with leadership, analytical reports for directors, managers, and team leads detailing how resources are utilized, future demand projections and forecasting, gap identification, and performance outcome metrics for a comprehensive view of ticket and project management.
• Supports the IT leadership team in developing multi-year forecasting for the Information Technology Teams.
• Develops recommendations to the IT leadership team and Information Technology PMO team(s) regarding process improvement opportunities.
• Supports integration of various tools into the Portfolio Management system to reduce analyst duplication of efforts.
• Leads IT portfolio capability roadmap activities to ensure the IT portfolio function continues to align with the business needs of the University via guidance from the IT executive team.
• Manages the IT portfolio team to set clear expectations, assess staffing levels, ensure staff training and development is comprehensive, manages staff onboarding (recruitment), offboarding, on-site events, and orientation activities.The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.The salary range for this position is $159,000 - $238,500 (Annual Rate).To learn more about the benefits of working at UCSF, including total compensation, please visit:
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Keywords: Rma & Risk Management Association, Alameda , IT Portfolio Manager, Executive , San Francisco, California